VIMFF Health and Safety Plan
Updated Feb 16, 2022
The Vancouver International Mountain Film Festival (VIMFF) is excited to invite you to join us for our 25th anniversary of the VIMFF in February and March 2022. Our Festival will be offered both virtually and in-person, and we’re excited to reconnect with our local and global audience! Whether online or in-person, the VIMFF cares about your health and safety, and we will provide everything necessary to protect you and make sure you continue to enjoy the VIMFF adventure, as we celebrate and embrace mountain film and culture, outdoor sports and environmental initiatives.
More information regarding advice from the Provincial Health Officer can be found here.
This information is subject to change. Please check back for updates before buying your tickets or attending a VIMFF event.
For event specific information please visit our FAQ page.
BC Vaccine Card
- A Public Health Order (PHO) has been issued that requires all people 12 years of age and older to show proof of two doses of vaccine during the VIMFF Festival dates to access in-person events. Adults aged 19 and up must also show one piece of government issued photo identification.
- The VIMFF is committed to providing a safe environment for all people at our events, and will therefore use the proof of vaccination order to guide all entry to our venues. Please plan ahead to have your BC Vaccine Card and a piece of government issued photo identification for admission to the festival. For more information, visit the Government of British Columbia website.
Masks and Hand Hygiene
- In accordance with the BC Ministry of Health Face Coverings PHO everyone inside the venue will be required to wear a mask or face covering (unless they are less than 5 years of age; unable to wear a face covering because of a health condition or impairment; unable to put on or remove a face covering without assistance; removed temporarily for identification; while actively consuming food or drink at their seat). If anyone does not have a mask or face covering, VIMFF will supply a mask at no charge.
- Staff and volunteers will wear masks or face coverings. They are permitted to remove their face coverings if they are drinking water. If staff or volunteers are actively eating or drinking anything besides water, they will be asked to do so in designated areas and at designated times, as to not be without a face covering while they are serving the VIMFF audience.
- Both VIMFF and venue partners will provide hand washing and sanitizing stations to be frequented by audience members. Signage will encourage the audience to use these often. VIMFF and venue staff have increased cleaning and sanitizing procedures, including high-touch areas. Our venue partners have committed to thoroughly disinfecting high touch areas during and between screenings and events.
Staff and Volunteers
- If a staff member or volunteer feels unwell, they are required to stay at home, or will be directed to leave if they begin to feel unwell during their shift.
- Staff and volunteers will be provided with extra opportunities for hand washing and sanitizing, access to gloves and masks, and will not be required to work if they feel unsafe at any time.
- Our VIMFF volunteers and venue staff will act as line ushers to guide patrons’ arrival and departure at each venue. Lines will travel from vaccine card and ID verification, to the box office for ticket checking. Volunteers will encourage the maintenance of physical distancing while travelling through this process and will assist guests in finding seats. They will further be available to help avoid congestion at the end of the VIMFF programming.
- In accordance with the Provincial Health Officer’s order on Gatherings and Events, venue capacity is now up to 100% of the seated operating capacity. Each person or group will be directed to be seated in such a way as to use all available space. Volunteers and hosts will be helping to seat groups on a first come, first serve basis, based on party size, and late arrivals to a group are not guaranteed to be seated together for logistical reasons.
- The VIMFF is reducing the number of partners with tables in the lobby compared to previous years, and some venues have reduced or no concession options. To avoid congestion in the lobby, guests and non-profit partners will be encouraged to limit the time of their conversations, in order to consider other audience members who wish to connect with our partners. Guests will be encouraged to send one person to concession while the rest of their party remains in their designated seats.
- Please note that venue concession will not be available at the Kay Meek Arts Centre or Centennial Theatre. Venue staff have increased disinfecting protocols. Physical distancing will be encouraged for all line ups.
- The VIMFF encourages guests to pre-purchase tickets, ensuring they may attend the event of their choice. Further, this encourages a contact-free transaction. For shows with availability for door sales, tickets will be available on a first come, first serve basis through the VIMFF box office. The VIMFF encourages guests to arrive early and to be patient.
- If the event is not sold out, ticket sales for the day-of event will be available from 6:30-7:30pm at the venue. Purchases may be made with cash, credit or debit cards. Cash sales will be available, but the preferred, contact-free option is with a credit card through the online system. Staff and volunteers will assist in this process.
- For sold out shows, the VIMFF will not have a rush list or a standby line, as our effort to maintain capacity guidelines and avoid congestion. Guests are encouraged to pre-purchase tickets.
Attending the VIMFF
- If you are feeling unwell, exhibiting symptoms of COVID-19 or need to self-isolate during the VIMFF 2022, please do not attend your booked event. We will provide a full refund of your individual ticket to ensure everyone’s safety, or if there is an option to exchange an in-person ticket for a VIMFF Online Screening, this will be offered as an alternative. To arrange this, contact email@example.com prior to noon on the day of the event. Without this prior communication, if an audience member does not attend their event, they are considered a no-show, and will not be refunded. Outside of this policy, refunds and exchanges remain at the discretion of the VIMFF and will be handled on a case-by-case basis. Please contact firstname.lastname@example.org to request refunds, and a member of our team will be happy to assist you.
- The VIMFF requests that you plan to arrive early. This will allow our volunteers adequate time to ensure that guests are welcomed and seated in accordance with social distancing guidelines. The VIMFF volunteers and venue staff will provide you with a seating assignment or direction, and help you find a seat. To be seated with your party, please arrive together and check in at the same time. Once you are seated, please remain seated, unless you are visiting the washroom, acquiring food or drink at the concession (not available at the Kay Meek Centre or Centennial Theatre), assisting someone who needs care, or arriving at and leaving the event. Plan to send one person to concession on behalf of your group. Please avoid congestion in the lobby and the venue. Do visit our partners and the concession, but be brief and mindful to allow other audience members their time as well.
- After the event, the VIMFF requests that you take your personal trash and dispose of it in the bins throughout the venue. Please leave the venue in a way that supports social distancing.
VIMFF is a not for profit society and we are grateful to our dedicated volunteers, staff and partners. Staff and volunteers will be on hand and available to ensure a quality VIMFF experience, that Public Health Orders are maintained, and that the Festival is a positive experience for everyone. Please arrive early and be patient. This is a new, stressful world for all of us. Bullying, harassment, including hostility, verbal abuse or rudeness are not welcome at the VIMFF, as we strive to enact our vision of “Inspiring adventurous thought and action for the betterment of people and the planet.”