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VIMFF Health and Safety Plan

Updated Oct 28, 2021

The Vancouver International Mountain Film Festival (VIMFF) is excited to invite you to join us at our downsized 2021 Fall Series, offered both virtually and in-person, to reconnect with our local and global audience! Whether online or in person, the VIMFF cares about your health and safety, and we will provide everything necessary to protect you and make sure you continue to enjoy the VIMFF adventure, as we celebrate and embrace mountain film and culture, outdoor sports and environmental initiatives.

More information regarding advice from the Provincial Health Officer can be found here.

This information is subject to change. Please check back for updates before buying your tickets or attending a VIMFF event.

BC Vaccine Card

  • A Public Health Order (PHO) has been issued that requires all people 12 years of age and older to show proof of two doses of vaccine during the VIMFF 2021 Fall Series dates to access in-person events. Adults aged 18 and up must also show one piece of government issued photo identification.
  • The VIMFF is committed to providing a safe environment for all people entering the building, and will therefore use the proof of vaccination order to guide all entry to the building. Please plan ahead to have your BC Vaccine Card and a piece of government issued photo identification for admission to the festival. For more information, visit the Government of British Columbia website.

Masks and Hand Hygiene

  • In accordance with the BC Ministry of Health Face Coverings PHO everyone inside the venue will be required to wear a mask or face covering (unless they are less than 5 years of age; unable to wear a face covering because of a health condition or impairment; unable to put on or remove a face covering without assistance; removed temporarily for identification; while actively consuming food or drink at their seat). If anyone does not have a mask or face covering, VIMFF will supply a mask at no charge.
  • Staff and volunteers will wear masks or face coverings. They are permitted to remove their face coverings if they are drinking water. If staff or volunteers are actively eating or drinking anything besides water, they will be asked to do so in designated areas and at designated times, as to not be without a face covering while they are serving the VIMFF audience.
  • Both VIMFF and venue partners will provide hand washing and sanitizing stations to be frequented by audience members. Signage will encourage the audience to use these often. VIMFF and venue staff have increased cleaning and sanitizing procedures, including high-touch areas. Our venue partners have committed to thoroughly disinfecting high touch areas during and between screenings and events.

Staff and Volunteers

  • If a staff member or volunteer feels unwell, they are required to stay at home, or will be directed to leave if they begin to feel unwell during their shift.
  • Staff and volunteers will be provided with extra opportunities for hand washing and sanitizing, access to gloves and masks, and will not be required to work if they feel unsafe at any time.

Physical Distancing

  • Our VIMFF volunteers and venue staff will act as line ushers to guide patrons’ arrival and departure at each venue. Lines will travel from vaccine card and ID verification, to the box office for ticket checking. Volunteers will encourage the maintenance of physical distancing while travelling through this process and will assist guests in finding seats. They will further be available to help avoid congestion at the end of the VIMFF programming.
  • In accordance with the Provincial Health Officer’s order on Gatherings and Events, venue capacity is now at 100% of the seated operating capacity. Each person or group will be directed to be seated in such a way as to use all available space. Participants are requested to stay in their seats, unless they are visiting the washroom, acquiring food or drink at the concession, assisting someone who needs care, or arriving and leaving the event. Volunteers and hosts will be helping to seat groups on a first come, first serve basis, based on party size, and late arrivals to a group are not guaranteed to be seated together for logistical reasons.
  • Please note that the events at the Kay Meek Arts Centre will still be limited to 50% capacity per the policy of the Kay Meek Arts Centre at present. The Rio, The Hollywood and the BREWHALL will be operating at 100% capacity.
  • The VIMFF is reducing the number of partners with tables in the lobby compared to previous years, and some venues have reduced concession options. To avoid congestion in the lobby, guests and non-profit partners will be encouraged to limit the time of their conversations, in order to consider other audience members who wish to connect with our partners. Guests will be encouraged to send one person to concession while the rest of their party remains in their designated seats.
  • Venue concession will be available, and venue staff have increased disinfecting protocols. Physical distancing will be encouraged for all line ups.

Ticket Purchases

  • The Kay Meek Arts Centre will be operating at 50% capacity for the VIMFF Fall Series. Therefore the VIMFF encourages guests to pre-purchase tickets, ensuring they may attend the event of their choice. Further, this encourages a contact-free transaction. For shows with availability for door sales, tickets will be available on a first come, first serve basis through the VIMFF box office. The VIMFF encourages guests to arrive early and to be patient.
  • Ticket sales for the day-of event will be available from 6:30-7:30pm. Purchases may be made with cash, credit or debit cards. Cash sales will be available, but the preferred, contact-free option is with a credit card through the online system. Staff and volunteers will assist in this process.
  • For sold out shows, the VIMFF will not have a rush list or a standby line, as our effort to maintain capacity guidelines and avoid congestion. Guests are encouraged to pre-purchase tickets.

Attending the VIMFF

  • If you are feeling unwell, exhibiting symptoms of COVID-19 or need to self-isolate during the VIMFF 2021 Fall Series, please do not attend your booked event. We will provide a full refund of your individual ticket to ensure everyone’s safety, or if there is an option to exchange an in-person ticket for a VIMFF Online Screening, this will be offered as an alternative. To arrange this, contact [email protected] prior to 5pm on the day of the event. Without this prior communication, if an audience member does not attend their event, they are considered a no-show, and will not be refunded. Outside of this policy, refunds and exchanges remain at the discretion of the VIMFF and will be handled on a case-by-case basis. Please contact [email protected] to request refunds, and a member of our team will be happy to assist you.
  • The VIMFF requests that you plan to arrive early. This will allow our volunteers adequate time to ensure that guests are welcomed and seated in accordance with social distancing guidelines. The VIMFF volunteers and venue staff will provide you with a seating assignment or direction, and help you find a seat. To be seated with your party, please arrive together and check in at the same time. Once you are seated, please remain seated, unless visiting concession or the washroom. Plan to send one person to concession on behalf of your group. Please avoid congestion in the lobby and the venue. Do visit our partners and the concession, but be brief and mindful to allow other audience members their time as well.
  • After the event, the VIMFF requests that you take your personal trash and dispose of it in the bins throughout the venue. Plan to egress one row at a time, as if you are disembarking an airplane. This allows for physical distancing, and both the VIMFF and venue staff and volunteers will assist in this process.

VIMFF is a not for profit society and we are grateful to our dedicated volunteers, staff and partners. Staff and volunteers will be on hand and available to ensure a quality VIMFF experience, that Public Health Orders are maintained, and that the festival is a positive experience for everyone. Please arrive early and be patient. This is a new, stressful world for all of us. Bullying, harassment, including hostility, verbal abuse or rudeness are not welcome at the VIMFF, as we strive to enact our vision of Inspiring adventurous thought and action for the betterment of people and the planet.

Thank you for your contribution to ensure in-person events may continue. We look forward to seeing you!

INSTRUCTIONS

You selected the option to keep this pass for yourself. The billing information below will be used to assign your access to the VIMFF Online Portal where you will be able to login and watch the films when the Festival starts on February 25, 2022. If you haven’t created a login before, you will receive your invitation soon after purchase.

GIFTING INSTRUCTIONS

You selected the option to give this pass as a gift. Please add your gift recipient’s name and email below. This will ensure that they receive an invitation to join our VIMFF Online Portal where they will be able to watch the films when the Festival starts on February 25, 2022. We will send their invitation in late January, 2022, when we launch our Festival Program.

Please note: Once you complete checkout, you will receive a confirmation email which contains a gift certificate and instructions to send to your gift recipient if you’d like to do so.

IN-PERSON

EARLY BIRD: Oct 18 – 24

Youth (16 and under): $17
Senior (65+): $17
Adult: $20

REGULAR: Oct 25 – Nov 11

Youth (16 and under): $20
Senior (65+): $20
Adult: $23

DOOR: Nov 12 – 20

Youth (16 and under): $22
Senior (65+): $22
Adult: $25

  • Regular ticket sales close at 3:00pm on the day of the show.
  • Door tickets are first come, first serve and guest may have to wait until 10 min prior to show start to see if a seat becomes available.
  • Please read our In-Person FAQs or contact [email protected] if you have any questions.

ONLINE

EARLY BIRD: Oct 18 – 24

Online show: $15
Online Fall Series Pass: $45

REGULAR: Oct 25 – Nov 21

Online show: $17
Online Fall Series Pass: $50

  • The Online Fall Series Pass gives you access to watch all 23 films that will be screened as part of the 5 shows during the VIMFF Fall Series.
  • Tickets sales close on Nov 21 at 11:59pm (PST) and you will have until Dec 12 at 11:59pm (PST) to view the shows.
  • For those experiencing hardship due to the COVID-19 pandemic, we have created a discount code to reduce the price of a single show ticket to $13. Apply the coupon code, COVID at checkout to receive this discount.
  • Please read our Online Screening FAQs or contact [email protected] if you have any questions.